Data protection

The protection of your data is very important to us. With the following statement we comply with our legal obligation to inform and inform you about the storage of data, the type of data and their purpose. The following provisions apply to the “Bergbahn” as a seller of products and services through this shop as well as for the passIT GmbH, as a technical operator and responsible i.S of the data protection law of this online shop system (Slopestars.cc).

(1) The subject of data protection
The legal basis for the processing of your personal data is your express consent given below pursuant to Art. 6 (1) (a) in conjunction with Art. 7, as well as Art. 9 (2) (a) GDPR.
The subject of data protection is personal data that we collect and process for the provision of our services.
These are details of the personal or material circumstances of a specific or identifiable natural person. Such as name, postal address, e-mail address but also usage data such as the IP address of a computer.

(2) Responsible person
Responsible person in relation to the ticket shop in the sense of the legal data protection regulations is the SkiWelt Wilder Kaiser – Brixental Marketing GmbH
Dorf 84, 6306 Söll, which has concluded a contract for the online ticket shop according to Art. 28 DSGVO with passIT GmbH, Neubaugasse 24/3, 8020 Graz, Austria. If you have questions about privacy, please contact the same postal address or email service@slopestars.cc.

(3) Initiate personal data collection, processing and use
Basically, the collection, use or use of personal data is not required for the use of the website. Such is not done by us. Data collection, processing or use is only possible if you voluntarily provide your personal data. This may be necessary in the following cases:

a. Registration & Order
To conclude a contract with or without registration (creation of a customer account) it is necessary to provide personal data. The following personal data are requested during this process:
– Name first Name
– Address
– E-mail address
– Telephone
– Age
– Gender
We do not store credit card information on our servers. These will be forwarded directly to our certified credit card partner to arrange for payment.

b. Use of cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.

c. Newsletter
If you wish to receive our newsletter, we need a working e-mail address as well as other personal data that enable us to check that you are the owner of the given e-mail address. The consent to the storage of personal data, the e-mail address and their use to send the newsletter, you can revoke at any time.

d. Contract management
It may be necessary to share your personal information with companies we use to provide the service or to process the contract. These are e.g. Transport company or other service. Outside of the extent necessary for the completion of the business traffic, the data is passed on to third parties.

e. Passing on to state institutions and authorities
We pass on data to state institutions and authorities entitled to information only in the context of legal obligations or on the basis of a court decision.

f. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the available under this link browser plugin and to install. https://tools.google.com/dlpage/gaoptout?hl=de

g. Hotjar
We use Hotjar Limited (St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta) for statistical analysis. For this we have integrated a tracking code, which contacts the servers of Hotjar and sends a script to the computer or the terminal, with which you access our web page. The script collects certain data relating to the user’s interaction with the corresponding web page. This data is then sent to the servers of Hotjar for processing.
More details on the Privacy Policy and what information is collected by Hotjar in any way can be found at https://www.hotjar.com/legal/policies/privacy.

(4) right to information
You have the option of requesting information about the data stored about you, including those relating to the source of such data, recipients or categories of recipients to whom the data is shared, and the purpose of the storage. To request this data, please send us a copy of your passport. We will then transmit this data to you within the statutory deadlines.

(5) Deletion and blocking
Basically, your data will be stored as long as you have an upright customer account, which is necessary for processing purchases via this shop. Upon request, we delete your account and thus your data of course. The place of deletion is a blockage, as far as deletion legal, statutory or contractual retention periods preclude, there is reason to believe that would be affected by a deletion legitimate interests of the affected or a deletion due to the particular nature of the storage is not or only disproportionately high effort is possible. In addition, you can always lock, correct or delete your data collected from us. You will also be deleted if you revoke your consent to the collection, processing and use of your personal data. If the revocation takes place during an ongoing business transaction, the cancellation takes place immediately after its conclusion. Further legal cancellation or blocking obligations remain unaffected. To arrange the deletion and blocking, please send us an email to service@slopestars.cc or directly to the mountain railway.

(6) Technical and organizational measures
We undertake to take the technical and organizational measures necessary to ensure the implementation of the rules on data protection, provided that the effort is proportionate to the intended purpose of protection. In the case of communication by e-mail, the complete data security can not be guaranteed by us due to the lack of direct influence of the service providers involved, so that we recommend the postal address for confidential information.

(7) Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time in accordance with applicable data protection regulations. We will inform you of such changes by e-mail in advance. The amended Privacy Policy will come into effect on the date specified in the amended Privacy Policy.

(8) Revocation
The customer has the possibility to revoke the consent to the collection, processing or use of his data at any time with effect for the future. To revoke your consent, please send us an email to service@slopestars.cc or directly to the mountain railway.